Herculaneum and Pompeii Tours

Pompeii was very beautiful, and I'm glad we got to experience it. Still had to wait in a bit of a line, however much shorter than the actual ticket line. It was busy, but there were some points where there was no one else near us. It made for good photo opportunities.

Go there. Fantastic. Bring water and walk slowly. Consider the official audio guide. Or use AI (like fx ChatGPT) for very precise guidance. Very hot June to August.

I purchased tickets long before my chosen day to go to Pompeii. The day I arrived I found out that admission was free as it was the first Sunday of the month. Or at any rate it was June 2. I contacted the site explaining the incident and within a few days they refunded me the full amount. I was very pleased. Congratulations. I will reuse this application as soon as I can.

Obviously it's good to save a bit by buying dual tickets. That said it seems a bit daft that at Pompeii you have to queue to change from a digital ticket to a paper one to get in. Surely this needs updating to save everyone time and money.

Was very hectic at the entry no real idea or signs as to what que to join. Qued for 30 min and ppl were buying tickets so we went to gate fir entry to be wild we had to exchange our online ticket and sent back in the que for another 40 min very badly organised saves no time buying online just 1 huge que ppl getting frustrated staff quire unhelpful n miserable I can understand why Pompei was amazing once we got in it has been a dream if mine to visit

Great day exploring two very unique UNESCO historical archealogical sites as part of our honeymoon in Italy! We started at the Herculaneum first thing in the morning and were among the first visitors for the day. This was awesome as we avoided lots of crowds and school groups as we explored the ruins and followed our own self guided tour. The preservation of the artefacts was phenomenal and we were able to see active digging/restoration as we explored. We then went to Pompeii in the afternoon and again enjoyed a walk through history following a self-guided audio tour through the ancient city. We weren't able to skip-the-line at Pompeii as advertised by the booking and had to join the general queue to get out tickets from the voucher. We drove to both sites and parking was easily found - even in the afternoon when it was quite busy at Pompeii.

The ticket collection can be confusing but ones you are in the correct line all went well. The site itself was amazing which we spent 6hrs taking in.

We loved everything. The shopping experience was easy and simple, what should be improved especially in this kind of places is the entrance. It doesn't make much sense to buy online and then wait in line if there is even a QR code. Other than that, perfect.

A herculanum super experience We received our tickets by e-mail the day before and were able to go straight in. In Pompeii, however, we had to queue up again at the cash desk to transform our mail pass into a ticket with a qr code. It took us 1 hour

The sight itself is stunning! However, I planned to buy a ticket to Pompeji online, but I was not able to do that. I had to buy a voucher and once there I was supposed to queue up and exchange the voucher for a ticket. Why?

Visiting Pompeii was a fantastic experience! Everything went smoothly, though, as expected, it was quite crowded with tourists. However, the journey from Naples was memorable – the train ride was made special by an accordionist playing traditional Italian music, and the passengers clapping along. I’m not sure if this happens all the time, but it added a lovely touch to the trip. Naples itself is vibrant, with delicious food and plenty to see. Pompeii is a treasure trove of history, offering stunning sights perfect for photos and an incredible opportunity to learn about the past. Highly recommended!

Pompeii was great and was good to have tickets in advance, though still had to queue to redeem. We opt out for tickets without the guide as we like to go at our own pace, but one day was not enough for us to see everything, and maybe next time we get the guide as well to learn more. Visit to archaeology museum is a must as well as many frescoes are on display there.

Exceptionally well kept and ptotected

Fantastic experience Excavation workers very nice.

It was an unforgettable experience) beautiful, interesting! Take Hats and shirts with you in June!)

Everything went very well. I bought the tickets to Pomnei without queuing and it is really worth it especially in the hot season.

It was easy to buy the tickets and once we figured out where we needed to go to pick them up, it was quite easy!

The perfectly preserved excavation sites in Pompeii...

I like the story very much

Tres beau site bien conserve interesant il etait tres en avance sur leur temps il leur manquait que internet

Fast entry. Everything went really well. We'd love to do it again.

It feels like going back to imperial Rome

Very nice experience of ercolano and Pompeii

Would definitely order tickets from home, could be clearer that you need to get a ticket in a line before heading home in. But we avoided the queue to buy a ticket

The entry is very poor. With no clear way in as we very slowly moved forward. We spent at least 30 minutes just trying to enter

They charged me an extra 40€ because by mistake you gave me the ticket from Pompeii instead I had asked for it from Naples; 40€ paid to be able to leave from Naples moreover without any receipt

This tour is basically a travel service between Pompei, Mt Vesuvius and Herculaneum. We were taken to Mt Vesuvius and left there - told to meet the bus at particular time. Considerable confusion about which bus to get on - driver very confused. Next we were dropped at Herculaneum with an audio guide that was totally separate to the Herculaneum numbers so when you played it, it didn't match where you were. Got back to bus at time we were told. Company miscounted number of participants so we had to sit and wait an extra 15 minutes. Driver was not happy and drove us back to Pompei in a very unsafe manner (130km/hr) on highway in a rickety minibus. Then we were left at Pompei with audio guide which had to be returned by 5.30 so you could get your ID back. An extremely disorganised company and too expensive to basically pay for transport and entry tickets. Enjoyed climbing Mt Vesuvius and wandering around Pompei and Herculaneum without audio guides.

The introduction by a team member to the tour was so bried and uninformative. There is no guide but a machine for Pompei. The content of this machine is minimal only 2 out of 10 monumenta have recorded information. As if this is not enough there was no guide no electronic recording for Herculeneum. And more over the driver left two of us at Herculeneum saying that we are not on the list!!!! Yes ! They left us at Herculeneum!!! At Vesuvio again no guide no electronic guide - the Volcanologist is on site for additionla tour and fee so not included at all. Basicly this is tour with no guide no working electronic recording and they leave you behind ! Certainly no one took responsibilty and no accountability.

Places visited during this marathon day. Vesuvius, Heraclium and the incredible Pompeii. So vast.

Well accompanied and very complete

Super time management and very nice organizers.

There is no way we could have seen all this without your wonderful tour! Well organised and a very fair price. Staff were friendly and helpful. And indeed we booked a tour for the very next day!

A guided tour to the two archaeological sites would have been far better. The coach at Herculaneum failed to reserve seats for us, so my wife and I had to lose a full forty minutes off our allocated time in Pompeii, shiest we waited for another coach! This meant we only had less than two hours there..... Shame.

Excellent guide Paolo. Very good knowledge and to the point. Strict timing. Only the transfer gave problems due to the train strike

4 Cruise ships came to Naples on morning of our tour...totally destroyed the tour. Guide's directions how to return to Naples from Herculaneum were wrong.

Very nice guide with great knowledge about the subject. The tour was enjoyable and entertaining, we learned a lot about how they lived before the eruption.

It was a very nice experience. Our guide Diego was great, he provided a lot of information about how the people from Pompeii and Ercolano used to live. We really enjoyed.

The logistics were good on Mount Vesuvius, in Herculaneum we were left in the middle of a street with no instructions on how to enter the site and only a driver who spoke only Italian.

Transportation between the locations was great. Buses were on time and easy to locate. From what I could see, there was only a guide at Mt Vesuvius. For the other 2 stops, one I never found a guide and the other was a recorded audio guide. But overall I saw a lot and was glad not to have to figure out logistics between spots with no car. Would book again.

Vince was great. Really knowledgeable and friendly. Perfect guide.

I liked the places we visited. The staff checking us in and out were kind and helpful.

The good and efficient organization. The safe drivers. A little more time in Pompeii would be good as there is a lot to see. The introduction was a bit hectic but OK.

They charged me an extra 40€ because by mistake you gave me the ticket from Pompeii instead I had asked for it from Naples; 40€ paid to be able to leave from Naples moreover without any receipt

The service was great and the sites were out of this world. Highly recommended.

This tour is basically a travel service between Pompei, Mt Vesuvius and Herculaneum. We were taken to Mt Vesuvius and left there - told to meet the bus at particular time. Considerable confusion about which bus to get on - driver very confused. Next we were dropped at Herculaneum with an audio guide that was totally separate to the Herculaneum numbers so when you played it, it didn't match where you were. Got back to bus at time we were told. Company miscounted number of participants so we had to sit and wait an extra 15 minutes. Driver was not happy and drove us back to Pompei in a very unsafe manner (130km/hr) on highway in a rickety minibus. Then we were left at Pompei with audio guide which had to be returned by 5.30 so you could get your ID back. An extremely disorganised company and too expensive to basically pay for transport and entry tickets. Enjoyed climbing Mt Vesuvius and wandering around Pompei and Herculaneum without audio guides.

As so many others have mentioned, the only good thing about this tour was the transportation! The driver was perhaps the rudest person I've ever encountered while traveling (a person who voluntarily deals with tourists and still being this rude and inconsiderate, he honestly should be fired from this company!) Weather was unpredictable, which is beyond anyone's control, however, we were dropped off at Mt. V without being told that there was Zero visibility at the top or even being given the option to skip it, a total waste of an hour plus of our day. After the volcano, we were dropped off at Herculaneum. Far too much time was allowed for this location- it can be seen within an hour. By time we got to Pompeii, we were told that the buildings were going to be closed within 15 minutes. Having entered on the far end near the stadium, totally ruined our plan to see the highlights. We have actually been to Pompeii before and were very excited to be back, however this tour (or lack thereof) just ruined all we were excited about! DO NOT make the mistake that I did, I always take reviews with a grain of salt, but assume it of course cannot be that bad. Unfortunately this tour was the worst. We paid a good amount of money, which honestly we should have received a discount due to the bad weather or even a cancellation of the tour beforehand, we would have had a better day just doing our own thing! Would never recommend this tour for anyone, please go look elsewhere the tour and money spent will be better for you!

It is a bit chaotic. Firstly the Busses stopped like 10 Meters ahead of the meeting point, which let some confused if this are really the right busses. They couldve shouted like Vesuvio Tour here, but they just started reading out the names of the people which were sometimes hard to hear when standing at the back of the crowd. They didn't check a single ticket so anyone could've came and said they were me and they would've just took them. The first stop in Pompeii was good, they gave you clear instructions, you got an audio guide and a map and were told to meet at the meeting point at a certain time. I didn't use the audio guide so can't say anything about it. Then we went to Vesuvio, also there we were told to be back at a certain time. I was back few minutes before and thought that they call out the names again, but for some reason they didn't and there were 2 of their buses. I was there 5 minutes before but almost missed the bus because of that confusion. Then we went to the Heraculaneum site, where we could not enter because the guard there said it was too late to enter. We all had our tickets that we paid for already but the bus driver took us back to the starting point in Naples. We didn't get offered any refund, no apology, nothing. While Pompei and Vesuvio was great, I cannot recommend this tour if you only get 2/3 of what you pay.

The introduction by a team member to the tour was so bried and uninformative. There is no guide but a machine for Pompei. The content of this machine is minimal only 2 out of 10 monumenta have recorded information. As if this is not enough there was no guide no electronic recording for Herculeneum. And more over the driver left two of us at Herculeneum saying that we are not on the list!!!! Yes ! They left us at Herculeneum!!! At Vesuvio again no guide no electronic guide - the Volcanologist is on site for additionla tour and fee so not included at all. Basicly this is tour with no guide no working electronic recording and they leave you behind ! Certainly no one took responsibilty and no accountability.

Very well organized trip, meeting points clear and easy to find. Enough time in each place to see everything. We highly recommend this activity, which allows you to see 3 emblematic places close to Naples in one day!

Places visited during this marathon day. Vesuvius, Heraclium and the incredible Pompeii. So vast.

Good transport and organisation. Unfortunately the audio guides did not correspond to the places in Erculaneum. In pompeii, it was intermittent. Overall they were amazing places to visit. This company get you to the places, take the hassle out of buying the tickets, and drive you safely back at the end of the day.

Very well organized day. We were able to visit all 3 sites, without having to rush for Herculanum and Mount Vesuvius. For pompei, they show us the places to visit and the time allotted. Don't forget good shoes, as you'll be walking a lot. The team was top-notch. They even spoke a little French, even though we weren't supposed to. Audioguide for herculanum and pompei in French. Very nice!

I didn't really go, I didn't make it to the bus, but I managed to contact the organizater and got my pompeii entrance ticket and used them to go on my own. 10/10 communication experience

Well accompanied and very complete

Very well organized. The tour was completely free, which was great! You just have to stick to the schedule.

Very organised, with staff knowledgeable about the process

The bus journeys between the locations went smoothly. The distribution of tickets also worked well. The time management in Pompeii was poor. We had planned 2 hours, which is very short for this place. It was the last stop of the tour between 3 and 5 PM. It must have taken 15 minutes to walk inside to the buildings. On this day, for reasons unknown to me, Pompeii closed at 5 PM and from 4 PM the buildings were cordoned off and could no longer be visited from the inside. The organizer did not inform us that the buildings would be closed off so early, nor did they reschedule the tour due to the closure of the complex at 5 PM and went to Pompeii first. As a result, we had the least time at the largest of the 3 sites, as we effectively only had 45 minutes for the buildings in Pompeii. In my opinion, this was a planning error on the part of the organizer. Pompeii as the first stop would have been necessary on this day in order to be able to see more of the buildings from the inside.

We bought a ticket believing it was with a guided tour. Instead we received audio guides that either did not work because it required WiFi and headphones (that we were not told to bring) or it was of poor quality. The same tour that we bought was offered at 20 euro less pr/ps. Through the driving company own website. We bought the ticket through this website because we thought we would get a guide.. that is what we expected due to the other reviews. I would definitely never recommend this

Very knowledge guide. She was able to engage all of us. Highly recommend

The tour was straightforward and didn't waste your time by running you through a presentation before or after trying to get you to purchase something. Fabio was very knowledgeable, patient and kind. It rained the day we went but I'd like to say it was more enjoyable that way as it didn't seem very crowded for a Friday. The train was perfect to get to and from as long as you don't mind the 10 minute walks.

Es war eine sehr kompetente informative Führung, die Gruppe war überschaubar, wir haben viel verstanden und viel gesehen.